Terms and Conditions of Use

1. General Information

These terms and conditions govern the use of the website Ecomaily Ltdand regulate the contractual relationship between the company and users.

Access to and use of the site implies unconditional acceptance of these terms.

2. Company Information

• Company name: Ecomaily Ltd
• Registered office: 78 Oxford Street, London W1D 1BS, United Kingdom
• VAT number: GB 294 738 162
• Share capital: £100,000
• Email: info@ecomaily.com

3. Definitions

• Site: This website and all its contents
• User: Any person who accesses and uses the site
• Contents: All texts, images, videos and other materials present
• Services: The services offered through the website

4. Terms of Use of the Site

The user agrees to use the site:

• In compliance with applicable law
• Without damaging, disabling or compromising the operation of the site
• Without using automated systems to access the site
• Without attempting to access restricted areas
• By providing truthful and up-to-date information

5. Intellectual Property

All contents of the site (texts, images, logos, trademarks) are the exclusive property of Ecomaily Ltd or the respective owners.

Reproduction, distribution or modification of contents without written authorization is prohibited.

6. Purchase Process

Order Method

Orders can only be placed through the website.

Order Confirmation

Order confirmation by the user constitutes an irrevocable contractual offer.Ecomaily Ltd reserves the right to accept or refuse the order.

Payment

Payment is made exclusively via cash on delivery. No other payment methods are accepted.

7. Prices and Availability

Indicated prices include VAT and may vary without notice.

Product availability is indicative. In case of unavailability, the user will be promptly informed.

8. Shipping and Delivery

Shipments are made according to the methods indicated on the dedicated page. Delivery times are indicative and do not constitute a contractual commitment.

9. Right of Withdrawal

The user has the right to withdraw from the contract within 30 days of receipt, as provided by the EU Consumer Rights Directive 2011/83/EU.

For details, consult the "Return Policies" page.

10. Warranties and Liability

Ecomaily Ltd guarantees product conformity according to applicable regulations.

Liability is limited to the order value and does not extend to indirect damages.

11. Personal Data Processing

Personal data processing takes place as described in the privacy policy, in compliance with GDPR (EU Reg. 2016/679).

12. Communications

Communications between parties take place via email to the indicated addresses.

For legal matters: info@ecomaily.com

13. Dispute Resolution

For the resolution of any disputes, the consumer's forum is competent or, alternatively, the mediation procedure may be activated.

The EU platform for online dispute resolution is available at:https://ec.europa.eu/consumers/odr/

14. Changes to Terms

Ecomaily Ltd reserves the right to modify these terms and conditions. Changes will be published on this page with an indication of the update date.

15. Applicable Law

These terms are governed by German law and EU regulations.